14-Day Money-Back Guarantee
Test Aisthetic Pro on your staging or production sites for two full weeks. If it isn't the cleanest, fastest, and most intuitive Elementor theme you've ever used, we will refund 100% of your payment without hassle.
Simple, Transparent 3-Step Process
Submit Request
Submit a refund ticket at /support-desk/ or email billing@msoulpro.com with your purchase email or Stripe/PayPal receipt within 14 days.
24-Hour Approval
Our billing team verifies your order and processes the full refund within 24 business hours. No complicated interrogation or runarounds.
Funds Returned
100% of your funds are returned directly to your original card, PayPal, or Stripe account. Bank processing takes typically 2-5 business days.
Frequently Asked Questions About Refunds
What reasons qualify for a refund?
Any technical incompatibility, unmet performance expectation, or change of project requirements within the initial 14-day window qualifies for a complete refund.
What happens to my site after a refund?
Your license key is deactivated, discontinuing access to future Pro updates and ticket support. Existing site files are not deleted remotely, but we encourage switching to the free Core Theme.
Are Annual renewal fees refundable?
We send automated reminder emails 14 days prior to annual renewal. You can cancel auto-renew anytime with 1 click in your account dashboard. If an accidental renewal occurred, contact us within 7 days for review.