CUSTOMER CARE & SECURITY

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Direct support ticket desk, technical documentation, WhatsApp VIP messaging, and our comprehensive Enterprise Security & Compliance framework.

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Official Ticket Desk

Direct ticket management portal for bug reports, license transfers, and account assistance.

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Technical Knowledge Base

Complete installation walkthroughs, child theme setup, and widget developer documentation.

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Direct WhatsApp VIP

Real-time messaging for Agency Pro license holders, enterprise agencies, and urgent pre-sales inquiries.

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SECURITY & COMPLIANCE CENTER

Enterprise Security Architecture

OWASP Top 10 Hardened

Aisthetic Pro adheres to strict enterprise defense-in-depth principles. Every HTTP request, form submission, and database operation is protected by multiple layers of automated validation:

🛡️ Automated Audit Logging

Built-in Aisthetic_Audit_Logger monitors administrative option modifications, post lifecycle events, and user authentication events into protected storage.

🔒 HTTP Security Response Headers

Strict enforcement of X-Frame-Options: SAMEORIGIN, X-Content-Type-Options: nosniff, Referrer-Policy, and HSTS across all front-end endpoints.

🚫 Brute-Force & Enumeration Lockout

Automatic 15-minute IP lockout after 5 failed login attempts. Blocked REST API user enumeration and author query scanning to prevent discovery of admin usernames.

🛑 Uploads Directory Hardening

Strict server-level execution prevention against PHP, Python, and script execution within user upload folders and calendar invite directories.

Responsible Vulnerability Disclosure: Report security findings directly to security@msoulpro.com
⚡ SLA: Critical Patches Released Within 24 Hours